How long does it take to receive my bundle?
It takes ~1 week to verify your account and deposit for this promotion with the poker room. You will get a response within 1-2 weeks either verifying or disapproving your bundle.
It's been longer than 14 days & I haven't heard anything?
This may be due to different reasons:
- In rare cases our account manager might be absent or during of holidays it make take longer than 1 week to verify the account
- You may have entered your email wrong, which means we have no way of contacting you
- Our emails may be entering your spam inbox, please check there (add us as an email contact to avoid this)
Does this promotion apply if I already have an account with the poker room?
No. This promotion is for new accounts only. This promotion does not work for new deposits, ONLY new accounts referred as Gripsed players.
Do I really have to clear my cookies & cache?
Unfortunately yes. 888poker and Partypoker use cookie tracking instead of using a simple signup code to tag new players as a Gripsed players. If you are not tagged as a Gripsed player when you create your account, then you do not qualify for this bundle. So please make sure to follow the directions (even if it's a pain in the ass, I know).
Can I still get the bundle if I didn't get tagged as a Gripsed player?
If you were not tagged as a Gripsed player (see above) then you do not qualify this promotion and will not receive your bundle. We may make an exception in rare cases.
Do I still qualify if I signed up through Gripsed before I knew about this promo?
Yes, it is possible you can still qualify for this promo if you were tagged properly. Please fill out the form above.
The link won't work for me?
If you are having trouble opening the signup link, you may have a browser extension interfering with it (like AdBlock). Try disabling this extension or copying the link (right click: copy link address) and pasting it into a new browser tab.